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 Forum index » House Training » Users ( For the regulars )
How to locate Thunderbird email outside Save file? (Solved)
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ETP


Joined: 19 Oct 2010
Posts: 542
Location: UK

PostPosted: Sat 21 Jul 2012, 15:33    Post_subject: Thunderbird 10 sfs for Racy  

Henry,
Thanks for the sfs link but I note that it relates to Racy 5.2.2 rather than
Racy 5.3 which Sylvander is using and EarlyBird 10.0.2 which is very old.
I feel that Sylvander would be better off with a manual install of TB 14 which
I have already tried & tested by upgrading from 13.01 (very simple-just click
on help then about in T'bird)

It is of course for Sylvander to decide.
Thanks once again.

_________________
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Accessibility Pups: -- Magoo -- The Pup With No Name -- MouseCam -- Obedient
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Henry

Joined: 29 Jul 2006
Posts: 829
Location: Oregon USA

PostPosted: Sat 21 Jul 2012, 16:48    Post_subject:  

ETP,

Thanks for explaining. Of course you are right. I tend not to think much about the age of Thunderbird. I only picked this when I moved to Racy a few weeks ago, having used Thunderbird 2 very satisfactorily for the last many years. All else being equal I suppose newer is better.
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Sylvander

Joined: 15 Dec 2008
Posts: 3447
Location: West Lothian, Scotland, UK

PostPosted: Sat 21 Jul 2012, 17:58    Post_subject: Re: How to locate Thunderbird email outside Save file?  

1.
ETP wrote:
Good news.
That must merit a "SOLVED".

It certainly does! Very Happy
Good result, and working really well. Cool
My thanks to you for your good ideas/advice/assistance.
And to all contributors.
ASAP, I'll read through the thread again from the beginning, and try to deal with all the points made.

2.
ETP wrote:
With regard to Racy I cannot locate an official TB .pet for it. You may wish to uninstall the pet you used & try a manual install.
Yes - it is as simple a procedure as I descibed in my write up above.

Will do ASAP.
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Sylvander

Joined: 15 Dec 2008
Posts: 3447
Location: West Lothian, Scotland, UK

PostPosted: Tue 14 Aug 2012, 05:20    Post_subject:  

Suddenly my Thunderbird has stopped fetching emails.
Doesn't do it automatically or manually.
Haven't made any changes.
pop3 and smtp server settings look OK.

Anyone know how to fix?
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Jasper


Joined: 25 Apr 2010
Posts: 1135
Location: England

PostPosted: Tue 14 Aug 2012, 05:46    Post_subject:  

Hi Sylvander,

If your restore from a recent backup didn't/doesn't work, contact your ISP and, as a last resort in true Scots' style, pay their bill.

My regards
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Sylvander

Joined: 15 Dec 2008
Posts: 3447
Location: West Lothian, Scotland, UK

PostPosted: Tue 14 Aug 2012, 06:32    Post_subject:  

1.
Jasper wrote:
If your restore from a recent backup didn't/doesn't work

Seemed like a good idea...
So I restored a backup of my slackosave, made 12th Aug [2 days back], when Thunderbird was fully-functional.
This backup was made after the successful Thunderbird change explained in the post on 21st July.
But the restore failed to produce a fix.
I assume the problem is included in my Thunderbird profile that resides in /mnt/home/Mail [on the sda5 partition].
I suppose it therefore matters not which installation of Thunderbird is used.
If it works with that [now faulty?] profile, the problem will still be seen, until fixed.

2.
Jasper wrote:
contact your ISP and, as a last resort in true Scots' style, pay their bill.

By [accept-it-or-no-deal] agreement...
My ISP [Virgin] reaches into my bank account each month and TAKE what they think they are due.
So my bill is ALWAYS paid.
And [unlimited?] technical assistance is included in the price.
But they DON'T work with Linux, only Windows.
So no help to be had there I expect.

3. Phoned the Virgin Tech Assistance.
He was beginning to help despite being told I was using Thunderbird within Puppy Linux.
But...
After he got me to download Support-LogMeinRescue.exe and run it using winefile...
And it failed to connect...
He told me he could send me to another number where they would charge for giving assistance.
How much would they charge I wonder?
Anyway, I told him to forget it.
He said they don't support Teamviewer, which I have installed and working.
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Jasper


Joined: 25 Apr 2010
Posts: 1135
Location: England

PostPosted: Tue 14 Aug 2012, 07:55    Post_subject:  

Hi Sylvander,

My suggestions are:

If Thunderbird is not set to leave incoming emails on your ISP then amend your preferences so that they are retained, at least temporarily.

Start again from scratch and this time back up mnt/home as well as your save file and repeat the setting in the paragraph above.

Keep all existing "intermediate email" backups for both you and your wife (including the 12th August) until all is resolved.

My regards

PS Can you still send emails (e.g. to your wife)?
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Sylvander

Joined: 15 Dec 2008
Posts: 3447
Location: West Lothian, Scotland, UK

PostPosted: Tue 14 Aug 2012, 10:01    Post_subject:  

1. "If Thunderbird is not set to leave incoming emails on your ISP then amend your preferences so that they are retained, at least temporarily."
Why?
(a) For the time being, I can go back to using "SaveMyModem" [smm] to read, and delete, emails on the pop3 server.
Any I don't delete using smm will be left sitting on the server.
(b) Do you suggest this in case Thunderbird auto-downloads emails and then loses them?

2. "Start again from scratch and this time back up mnt/home as well as your save file and repeat the setting in the paragraph above."
How should I preserve the important emails presently stored in my Thunderbird profile?

3. "Keep all existing "intermediate email" backups for both you and your wife (including the 12th August) until all is resolved. "
I don't understand the meaning of this.
What is "intermediate email"?
What & where are the backups of these that you mention?
You say: "Keep all existing"; do they exist?

4. "Can you still send emails (e.g. to your wife)?"
1st attempt:
My identity was able to send...
My wife's identity was able to fetch->[what my identity had sent] and send->[to my identity].
But my identity was unable to fetch what my wife's identity had sent.
I'm able to see forwarded emails sitting on the server by using smm.

5. 2nd attempt:
(a) I was able to forward an email from my identity to my wife's identity.
I see it sitting on the server by using smm, but my wifes identity fails to fetch it.
(b) I was able to forward an email from my wife's identity to mine.
I see it sitting on the server by using smm, but my identity fails to fetch it.
Hence...
(c) Each identity can send, but not fetch.
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Jasper


Joined: 25 Apr 2010
Posts: 1135
Location: England

PostPosted: Tue 14 Aug 2012, 12:03    Post_subject:  

Hi Sylvander,

I could explain the significance and meaning of points (1) to (3), but it would seem better and more fruitful to explore (4) and (5) for now. Your ISP free helpline is surely worth another call.

If you get no useful help there, then I suggest you delete "solved" or raise a new query on this forum.

My regards
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ETP


Joined: 19 Oct 2010
Posts: 542
Location: UK

PostPosted: Tue 14 Aug 2012, 12:44    Post_subject: EMAIL PROBLEM  

Hi Sylvander,
I agree with Jasper, but “Google” tells me that virgin email & mail via their servers has been problematic of late with some users able to send but not receive & visa versa.

Check this thread out: http://community.virginmedia.com/t5/Email/Email-problem-urgent/td-p/1364114

There may be nothing wrong with your set up particularly if you have changed nothing. Can I also remind you about eggs & baskets!

Quote:
Final thoughts:

It is still vital to back up your email by routinely copying your “Mail” folder to another device - perhaps more so now that all your eggs are in one basket.
Performance is barely impacted but may deteriorate if thousands of emails were to be imported. In that event an attractive idea would be to shrink your existing volume by a few hundred Megs & create an EXT4 partition at the end to hold the shared profile. This would be faster but would need to be mounted before launching TB unless it could be auto mounted at boot up.
I rest my paws:

It may be a wise idea to have one pup that does not share a profile with the others. If that also became problematic it would prove that the problem was at the SP end.

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Accessibility Pups: -- Magoo -- The Pup With No Name -- MouseCam -- Obedient
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Jasper


Joined: 25 Apr 2010
Posts: 1135
Location: England

PostPosted: Tue 14 Aug 2012, 13:03    Post_subject:  

Hi Sylvander,

ETP is a star and his link is of special interest as is his advice.

My regards
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Sylvander

Joined: 15 Dec 2008
Posts: 3447
Location: West Lothian, Scotland, UK

PostPosted: Wed 15 Aug 2012, 04:24    Post_subject: Re: EMAIL PROBLEM  

ETP wrote:
It may be a wise idea to have one pup that does not share a profile with the others. If that also became problematic it would prove that the problem was at the SP end.

(a) Sounds good. Very Happy

(b) So far I've tried looking at a couple of other Puppies I have in use.
Can't remember which at this point.
(c) One had Thunderbird installed and using the moved Profile.
It was displaying the same problem [no surprise there].
(d) In the other Puppy, I installed Thunderbird, BUT...
When I tried to setup new accounts, it was reporting a failure to connect to the pop3 server due to the use of an incorrect password.
Now, I have in a written list, all the info necessary to connect and make use of the email pop3 and smtp servers.
I regularly specify that info when setting up smm, without any problems.
When I originally setup Thunderbird, those details worked 1st time with no problems.

(c) What to do now?
Is it a problem with the pop3 server?
I notice Thunderbird was attempting to use different "Google Mail" servers.
I specified my usual:
pop3.blueyonder.co.ukj
smtp.blueyonder.co.uk
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ETP


Joined: 19 Oct 2010
Posts: 542
Location: UK

PostPosted: Wed 15 Aug 2012, 05:59    Post_subject: EMAIL PROBLEM  

Hi Sylvander,

The problem seems to be with VM.
See: http://community.virginmedia.com/t5/Email/Blueyonder-IMAP4-based-email-access-is-not-working-since-23-30/td-p/1364414

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Sylvander

Joined: 15 Dec 2008
Posts: 3447
Location: West Lothian, Scotland, UK

PostPosted: Wed 15 Aug 2012, 08:41    Post_subject:  

1. You are correct. Very Happy
I changed "SSL" to "None" in "Account Settings->Server Settings->Security Settings->Connection Security"...
And saved the settings, and attempted to fetch the emails that smm showed were waiting for collection...
And they fetched just fine! Cool

2. Do you think I should I change the setting back to "SSL" at some pont when there are more emails waiting to be fetched?
Do you understand what this SSL is about?
If you do, could you explain it?
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ETP


Joined: 19 Oct 2010
Posts: 542
Location: UK

PostPosted: Wed 15 Aug 2012, 10:56    Post_subject: EMAIL PROBLEM  

Hi Sylvander,

VM have probably messed up intended changes. They may fix them or regress.
Stick with your current working settings for now but make a point of sending
yourself an email each day to check that you can send & receive.

If one day it fails revert to your original settings.
With regard to "SSL" see link (in particular final paragraph).

http://www.techterms.com/definition/ssl

Good to hear that its working again. Smile

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Accessibility Pups: -- Magoo -- The Pup With No Name -- MouseCam -- Obedient
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