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 Forum index » House Training » Beginners Help ( Start Here)
How to use HP Deskjet 3915 USB printer?
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jakobcornelis


Joined: 06 Nov 2007
Posts: 117
Location: Elliot Lake, Ontario

PostPosted: Tue 17 Feb 2009, 17:10    Post_subject:  How to use HP Deskjet 3915 USB printer?
Sub_title: CUPS gets me nowhere
 

I want to use an HP Deskjet 3915 connected by USB to my Toshiba Satellite 1500 laptop; I have just successfully completed a frugal install of Puppy 4.1.2. The printer works fine with the other OS (Windows XP). I tried to use CUPS, but after going through the procedures, the printer went through the motions, so to speak, but didn't print. My subsequent search led me to a newer version of CUPS, but I can't make any sense of that one. Now I don't know what else to do. I haven't found anything else that seems germane to this problem on this forum, so far.

I am a total novice (used to do DOS, though). It says somewhere this ought to be easy. Any assistance would be appreciated. This problem separates me from total happiness Wink
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ieee488

Joined: 03 Sep 2007
Posts: 210

PostPosted: Tue 17 Feb 2009, 18:30    Post_subject:  

I've never understood the point of saying such-and-such works with Windows XP. That is totally irrelevant. This is a completely different operating system. That the printer works with XP only proves that it isn't broken. Nothing more.

http://www.murga-linux.com/puppy/viewtopic.php?t=23820
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rcrsn51


Joined: 05 Sep 2006
Posts: 9200
Location: Stratford, Ontario

PostPosted: Tue 17 Feb 2009, 18:43    Post_subject:  

Your printer needs a package called hpijs. Are you using it? If not, go here and download the file hpijs-2.8.12.pet.
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ComputerBob


Joined: 26 Jan 2009
Posts: 57
Location: The Beautiful Sunshine State

PostPosted: Tue 17 Feb 2009, 19:12    Post_subject:  

ieee488 wrote:
...That the printer works with XP only proves that it isn't broken. Nothing more...


I think that's exactly why so many people say "It works in XP" -- so that after they go to all the trouble of describing their problem, someone won't ask, "Are you sure that the printer itself is working?"

BTW, for those who are keeping score, this is my very first post here. Wink

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jakobcornelis


Joined: 06 Nov 2007
Posts: 117
Location: Elliot Lake, Ontario

PostPosted: Tue 17 Feb 2009, 21:42    Post_subject:  

"That the printer works with XP only proves that it isn't broken. Nothing more."

http://www.murga-linux.com/puppy/viewtopic.php?t=23820

Exactly
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rjbrewer


Joined: 22 Jan 2008
Posts: 4422
Location: merriam, kansas

PostPosted: Tue 17 Feb 2009, 22:04    Post_subject:  

I use a hp3930.

The driver package contains about 800 or more drivers.
You can save about 4mb of space by just saving the files
you need and deleting the rest.

rjb

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ieee488

Joined: 03 Sep 2007
Posts: 210

PostPosted: Tue 17 Feb 2009, 22:53    Post_subject:  

ComputerBob wrote:
ieee488 wrote:
...That the printer works with XP only proves that it isn't broken. Nothing more...


I think that's exactly why so many people say "It works in XP" -- so that after they go to all the trouble of describing their problem, someone won't ask, "Are you sure that the printer itself is working?"


I disagree.

My belief is that most of the time people are trying to use a peripheral that currently works with Windows with Linux. That's why they write that "It works in XP", because that is their current point of reference.

[/b]
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jakobcornelis


Joined: 06 Nov 2007
Posts: 117
Location: Elliot Lake, Ontario

PostPosted: Tue 17 Feb 2009, 23:14    Post_subject:  

rcrsn51 wrote:
Your printer needs a package called hpijs. Are you using it? If not, go here and download the file hpijs-2.8.12.pet.


I got hpijs-2.8.12.pet. Supposedly it is now "installed". Now what? You see, I haven't a clue how to go about this. What does it mean it is "installed? It certainly doesn't make my printer go.

By the way, ieee488, we aren't all electrical engineers, and besides, you can believe whatever you fancy, but my reason for citing Windows experience was, as I already stated, that I know my printer works (thanks ComputerBob).

Now, Mr. ieee.488, can you assist me in getting my printer working with Puppy? That would be much appreciated.
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rjbrewer


Joined: 22 Jan 2008
Posts: 4422
Location: merriam, kansas

PostPosted: Tue 17 Feb 2009, 23:31    Post_subject:  

jacob c:

You start by going to menu-system-cups-manage printing.

rjb

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Inspiron 700m, Pent.M 1.6Ghz, 1Gb ram.
Msi Wind U100, N270 1.6>2.0Ghz, 1.5Gb ram.
Eeepc 8g 701, 900Mhz, 1Gb ram.
Full installs

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jakobcornelis


Joined: 06 Nov 2007
Posts: 117
Location: Elliot Lake, Ontario

PostPosted: Wed 18 Feb 2009, 10:52    Post_subject:  

rjbrewer wrote:
jacob c:

You start by going to menu-system-cups-manage printing.

rjb



Thanks rjb.

Now it starts to make sense. However, trying half a dozen drivers from the HP list, none seems to activate the printer. I am still missing something. At least earlier on the printer was responding (although not printing).

Now, here's what the CUPS window shows:
Quote:
Hewlett Packard "usr/lib/cups/foomatic-rip-hplip failed"
Description: HP Deskjet 3915
Location: home
Printer Driver: HP Deskjet 3940 Foomatic/hpijs 2.8.12.26
Printer State: idle, accepting jobs, published
Device URI: usb://HP/Deskjet%203900?serial=TH62A131QQ4CG

The driver is the latest I tried.

What does "failed" in the first line mean?

When I click Print Test Page, it show a short while later, after nothing has happened, at the bottom of the CUPS window under 'State' that the job is "stopped".

Any suggestions?

jc
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rjbrewer


Joined: 22 Jan 2008
Posts: 4422
Location: merriam, kansas

PostPosted: Wed 18 Feb 2009, 11:12    Post_subject:  

The driver my 3930 uses is 3920. It didn't come from the
puppy repository. Got it from Linux Open Printing.

Try this one. Click old one in package manager to delete it first.

http://openprinting.org/show_driver.cgi?driver=hpijs&fromprinter=HP-DeskJet_3915


edit:
My driver has ppd.

rjb

_________________

Inspiron 700m, Pent.M 1.6Ghz, 1Gb ram.
Msi Wind U100, N270 1.6>2.0Ghz, 1.5Gb ram.
Eeepc 8g 701, 900Mhz, 1Gb ram.
Full installs

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jakobcornelis


Joined: 06 Nov 2007
Posts: 117
Location: Elliot Lake, Ontario

PostPosted: Wed 18 Feb 2009, 19:00    Post_subject:  

rjbrewer wrote:
The driver my 3930 uses is 3920. It didn't come from the
puppy repository. Got it from Linux Open Printing.

Try this one. Click old one in package manager to delete it first.

http://openprinting.org/show_driver.cgi?driver=hpijs&fromprinter=HP-DeskJet_3915


edit:
My driver has ppd.

rjb


I tried this. The extraction gets hung on : /hplip-install: line 5: python: command not found

I haven't a clue what this means let alone what to do about it. Have you?
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Lobster
Official Crustacean


Joined: 04 May 2005
Posts: 15117
Location: Paradox Realm

PostPosted: Wed 18 Feb 2009, 20:08    Post_subject:  

Welcome to the kennels Jacob Very Happy
Our CUPS info needs updating but for what its worth, here it is:
http://www.puppylinux.org/wiki/hardware/general/cups

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Flash
Official Dog Handler


Joined: 04 May 2005
Posts: 11118
Location: Arizona USA

PostPosted: Wed 18 Feb 2009, 21:33    Post_subject:  

ieee488 wrote:
ComputerBob wrote:
ieee488 wrote:
...That the printer works with XP only proves that it isn't broken. Nothing more...


I think that's exactly why so many people say "It works in XP" -- so that after they go to all the trouble of describing their problem, someone won't ask, "Are you sure that the printer itself is working?"


I disagree.

My belief is that most of the time people are trying to use a peripheral that currently works with Windows with Linux. That's why they write that "It works in XP", because that is their current point of reference.

I've been administering this forum for some years and I have yet to see even the rankest beginner who did not comprehend what he was doing when he told this Linux forum "It works in Windows." I've said it myself. It's a useful piece of information to add, when you ask for help getting your hardware to work. Smile
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jakobcornelis


Joined: 06 Nov 2007
Posts: 117
Location: Elliot Lake, Ontario

PostPosted: Wed 18 Feb 2009, 21:42    Post_subject:  

Lobster wrote:
Welcome to the kennels Jacob Very Happy
Our CUPS info needs updating but for what its worth, here it is:
http://www.puppylinux.org/wiki/hardware/general/cups



Thanks, Lobster. Frankly, I am a bit distrustful of "old" (1-year) information -- never mind that the most important link doesn't work, so it can not be followed through.

I still have the feeling I am missing something in all this.

jc
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