Puppy Linux Discussion Forum Forum Index Puppy Linux Discussion Forum
Puppy HOME page : puppylinux.com
"THE" alternative forum : puppylinux.info
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

The time now is Thu 15 Nov 2018, 17:56
All times are UTC - 4
 Forum index » Off-Topic Area » Security
The dark side of customer service chatbots
Post new topic   Reply to topic View previous topic :: View next topic
Page 1 of 1 [1 Post]  
Author Message
labbe5

Joined: 13 Nov 2013
Posts: 1467
Location: Canada

PostPosted: Wed 19 Sep 2018, 10:11    Post subject:  The dark side of customer service chatbots
Subject description: Facebook pushed banks to create chat bots that would share financial data
 

https://www.theverge.com/2018/9/18/17874752/facebook-messenger-bots-financial-data-banks-privacy-advertising

In the wake of the Cambridge Analytica scandal, in which as many as 87 million Facebook users’ personal information was packaged and sold to a data mining firm, Facebook is still reeling over the unintended side effects of its growth-at-all-costs mindset and its unabated hunger for ever-more personal data from its 2.2 billion-person user base. The company is currently trying to regain user trust following the scandal, as well as reckon with its current influence on worldwide election processes, the news industry, and the spread of false and dangerous misinformation that has led to real-world violence in India, Mynamar, and elsewhere.

In this case, the WSJ report says not only did the banks find Facebook’s methods obtrusive, but the companies also pushed back against the social network and, in some cases, moved conversations off Messenger to avoid handing Facebook any sensitive data. Among the financial firms Facebook is said to have argued with about customer data are American Express, Bank of America, and Wells Fargo.
Back to top
View user's profile Send private message 
Display posts from previous:   Sort by:   
Page 1 of 1 [1 Post]  
Post new topic   Reply to topic View previous topic :: View next topic
 Forum index » Off-Topic Area » Security
Jump to:  

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum


Powered by phpBB © 2001, 2005 phpBB Group
[ Time: 0.0388s ][ Queries: 11 (0.0064s) ][ GZIP on ]