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 Forum index » House Training » Bugs ( Submit bugs )
Sound Not Working (Quirky Xerus 8.0 final)
Moderators: Flash, Ian, JohnMurga
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jlst

Joined: 23 Nov 2012
Posts: 571

PostPosted: Thu 28 Apr 2016, 10:20    Post subject:  

I'd like to see the output of

Code:

cat /proc/asound/pcm
cat /proc/asound/modules
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jlst

Joined: 23 Nov 2012
Posts: 571

PostPosted: Thu 28 Apr 2016, 10:24    Post subject:  

removed misleading message
Last edited by jlst on Fri 29 Apr 2016, 09:29; edited 1 time in total
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BuddhaDog

Joined: 26 Oct 2008
Posts: 69

PostPosted: Thu 28 Apr 2016, 10:29    Post subject:  

jlst wrote:

It looks like there is no suitable audio output, i'd like to see the associated drivers
Code:
cat /proc/asound/modules


Right, here is the output:
Code:
# cat /proc/asound/modules
 0 snd_hda_intel
 1 snd_usb_audio
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jlst

Joined: 23 Nov 2012
Posts: 571

PostPosted: Thu 28 Apr 2016, 10:43    Post subject:  

i'd like to see the output of
Code:
lspci | grep -i audio

Last edited by jlst on Fri 29 Apr 2016, 09:30; edited 1 time in total
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BuddhaDog

Joined: 26 Oct 2008
Posts: 69

PostPosted: Thu 28 Apr 2016, 10:53    Post subject:  

jlst wrote:
Well, from what I can see, there is something wrong, there should be a 'PCH' or 'Analog' somewhere... all the laptops with a working sound output i tested had of one those strings

i'd like to see the output of
Code:
lspci | grep -i audio


Yeah, something wonky is going on here. I'm not too heavily invested in this install so I can try re-installing it if need be. Here is the output:
Code:
# lspci | grep -i audio
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Trinity HDMI Audio Controller
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller (rev 01
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jlst

Joined: 23 Nov 2012
Posts: 571

PostPosted: Thu 28 Apr 2016, 11:22    Post subject:  

.
Last edited by jlst on Fri 29 Apr 2016, 09:22; edited 1 time in total
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BuddhaDog

Joined: 26 Oct 2008
Posts: 69

PostPosted: Thu 28 Apr 2016, 11:47    Post subject:  

jlst wrote:
BuddhaDog, reading the first page, there is a discrepancy in the output of the same command.

This
BuddhaDog wrote:
Thanks for the tip Scabz. I will take a look at that.
0 snd_hda_intel
1 snd_usb_audio
2 snd_hda_intel


and this:
BuddhaDog wrote:

Code:
# cat /proc/asound/modules
 0 snd_hda_intel
 1 snd_usb_audio


In the 1st example there are 3 loaded, which means 3 soundcards, probably:
1. hda hdmi
2. usb audio
3. hda analog <-- this is the right one i assume

In the 2nd example there are 2 loaded drivers, which means 2 soundcards, probably:
1. hda hdmi
2. usb audio

---

Was that done under the same system???


Yep, same system. Puppy Quirky Xerus 8.0 final

Update: Just did a fresh re-install so now I am back to the original output with the same problem. Have to go to work now so I won't be able to play with it anymore until tomorrow. : (
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jlst

Joined: 23 Nov 2012
Posts: 571

PostPosted: Thu 28 Apr 2016, 12:16    Post subject:  

This is so mysterious, I'm editing Multiple Sound Card Wizard... I'll post a pet later.
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jlst

Joined: 23 Nov 2012
Posts: 571

PostPosted: Thu 28 Apr 2016, 14:49    Post subject:  

BuddahDog, download and install MSCW from heret:
http://murga-linux.com/puppy/viewtopic.php?p=901343#901343

Launch the gui and click on the Report button
then attach what you see in a file...
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jlst

Joined: 23 Nov 2012
Posts: 571

PostPosted: Fri 29 Apr 2016, 00:17    Post subject:  

hi BuddhaDog

well, now that i remember, /proc/asound/cards has useful info
Code:
cat /proc/asound/cards

---

MSCW: this tool will provide information that might help
solve your issue

install the pet, then run

Code:
Multiple-Sound-Card-Wizard


click on the report button, it will open your default text editor
with the report, copy and paste here the report
(you can also attach the file to your message)
or you can send me a private message with the text,
whatever you think is best.

if anyone is having the same problem, do the steps described above
mscw-20160428-noarch.pet
Description 
pet

 Download 
Filename  mscw-20160428-noarch.pet 
Filesize  8.45 KB 
Downloaded  104 Time(s) 
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BuddhaDog

Joined: 26 Oct 2008
Posts: 69

PostPosted: Fri 29 Apr 2016, 01:58    Post subject:  

@Jlst Thanks a lot for all the help! Here is the output from MSCW:

Code:
   Manufacturer: ASUSTeK COMPUTER INC.
   Product Name: F2A85-V PRO

==========================================
            Sound Card Wizard             
==========================================

---------- /etc/asound.conf ---------
defaults.pcm.card 0
defaults.pcm.device 0
defaults.ctl.card 0
-------------------------------------

------------ .retrovolrc ------------
#card=hw:0
card=hw:0
-------------------------------------

Advanced Linux Sound Architecture Driver Version k4.4.7.

 0 snd_hda_intel
 1 snd_usb_audio
 2 snd_hda_intel

################################################### cards
 0 [HDMI           ]: HDA-Intel - HDA ATI HDMI
                      HDA ATI HDMI at 0xfeb44000 irq 42
 1 [U0x46d0x9a4    ]: USB-Audio - USB Device 0x46d:0x9a4
                      USB Device 0x46d:0x9a4 at usb-0000:00:10.1-2, high speed
 2 [Generic        ]: HDA-Intel - HD-Audio Generic
                      HD-Audio Generic at 0xfeb40000 irq 16
###################################################

################################################### aplay -l
card 0: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
card 0: HDMI [HDA ATI HDMI], device 7: HDMI 1 [HDMI 1]
card 2: Generic [HD-Audio Generic], device 0: ALC892 Analog [ALC892 Analog]
card 2: Generic [HD-Audio Generic], device 1: ALC892 Digital [ALC892 Digital]
###################################################

################################################### pcm
00-03: HDMI 0 : HDMI 0 : playback 1
00-07: HDMI 1 : HDMI 1 : playback 1
01-00: USB Audio : USB Audio : capture 1
02-00: ALC892 Analog : ALC892 Analog : playback 1 : capture 1
02-01: ALC892 Digital : ALC892 Digital : playback 1
02-02: ALC892 Alt Analog : ALC892 Alt Analog : capture 1
###################################################

################################################### devices
  1:        : sequencer
  2: [ 0]   : control
  3: [ 0- 3]: digital audio playback
  4: [ 0- 7]: digital audio playback
  5: [ 0- 0]: hardware dependent
  6: [ 2]   : control
  7: [ 2- 0]: digital audio playback
  8: [ 2- 0]: digital audio capture
  9: [ 2- 1]: digital audio playback
 10: [ 2- 2]: digital audio capture
 11: [ 2- 0]: hardware dependent
 12: [ 1]   : control
 13: [ 1- 0]: digital audio capture
 33:        : timer
###################################################



==========================================
          lspci | grep -i audio           
==========================================
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Trinity HDMI Audio Controller
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller (rev 01)

==========================================
     /etc/modprobe.d/alsa-base.conf       
==========================================
# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2
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jlst

Joined: 23 Nov 2012
Posts: 571

PostPosted: Fri 29 Apr 2016, 10:02    Post subject:  

with MSCW you can select the correct audio pcm device
and the selection will be persistent

but in puppy everything should work out of the box,
we're trying to fix the default audio output device

so i hope you haven't toyed with MSCW yet.

download and install this pet, it contains the alsa-base.conf
already present in woof ce git.

then reboot.. then test sound, adjust sound levels
with retrovol, and let me know if sound is working

PS: removed the pet, don't install it if you have it

Last edited by jlst on Fri 29 Apr 2016, 13:14; edited 1 time in total
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BuddhaDog

Joined: 26 Oct 2008
Posts: 69

PostPosted: Fri 29 Apr 2016, 11:02    Post subject:  

jlst wrote:
with MSCW you can select the correct audio pcm device
and the selection will be persistent

but in puppy everything should work out of the box,
we're trying to fix the default audio output device

so i hope you haven't toyed with MSCW yet.

download and install this pet, it contains the alsa-base.conf
already present in woof ce git.

then reboot.. then test sound, adjust sound levels
with retrovol, and let me know if sound is working


I downloaded the alsa-base.conf pet, installed it, and rebooted. Unfortunately, I am now back to the 2 non working sound cards.
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jlst

Joined: 23 Nov 2012
Posts: 571

PostPosted: Fri 29 Apr 2016, 11:23    Post subject:  

Ok, in retrovol, make sure most sliders have been enabled and raise the volume of every slider.

now run MSCW again.

Code:
Multiple-Sound-Card-Wizard


And paste the report here, in order to know if anything has changed, then i'll try to come up with something..
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BuddhaDog

Joined: 26 Oct 2008
Posts: 69

PostPosted: Fri 29 Apr 2016, 12:50    Post subject:  

jlst wrote:
Ok, in retrovol, make sure most sliders have been enabled and raise the volume of every slider.

now run MSCW again.

Code:
Multiple-Sound-Card-Wizard


And paste the report here, in order to know if anything has changed, then i'll try to come up with something..


Ran MSCW and here is the output:

Code:
   Manufacturer: ASUSTeK COMPUTER INC.
   Product Name: F2A85-V PRO

==========================================
     /tmp/services/10alsa.start.log       
==========================================
Quirky Xerus64 8.0
Linux puppypc15945 4.4.7 #1 SMP Wed Apr 20 17:09:25 GMT-8 2016 x86_64 x86_64 x86_64 GNU/Linux

 0 snd_hda_intel
 1 snd_usb_audio

###################################################
 0 [PCH            ]: HDA-Intel - HDA ATI HDMI
                      HDA ATI HDMI at 0xfeb44000 irq 42
 1 [U0x46d0x9a4    ]: USB-Audio - USB Device 0x46d:0x9a4
                      USB Device 0x46d:0x9a4 at usb-0000:00:10.1-2, high speed
###################################################

###################################################
snd_hda_codec_hdmi     32174  1
snd_usb_audio         117018  0
snd_usbmidi_lib        17012  1 snd_usb_audio
snd_seq_dummy           1339  0
snd_seq_oss            22439  0
snd_hda_intel          20102  0
snd_seq_midi            4390  0
snd_seq_midi_event      4868  2 snd_seq_oss,snd_seq_midi
snd_hda_codec          70321  2 snd_hda_codec_hdmi,snd_hda_intel
snd_hda_core           28200  3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_rawmidi            15711  2 snd_usbmidi_lib,snd_seq_midi
snd_hwdep               5203  2 snd_usb_audio,snd_hda_codec
snd_pcm_oss            30906  0
snd_seq                40690  6 snd_seq_midi_event,snd_seq_oss,snd_seq_dummy,snd_seq_midi
snd_mixer_oss          12184  1 snd_pcm_oss
snd_pcm                69360  6 snd_pcm_oss,snd_usb_audio,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
snd_seq_device          3095  4 snd_seq,snd_rawmidi,snd_seq_oss,snd_seq_midi
snd_timer              16895  2 snd_pcm,snd_seq
snd                    49605  14 snd_pcm_oss,snd_usb_audio,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_oss,snd_seq_device,snd_mixer_oss
soundcore               4431  1 snd
###################################################

# alsactl -d -f /etc/asound.state restore
alsactl: set_controls:1479: device='hw:0', doit=0
alsactl: set_controls:1491: card-info-id: 'PCH'
alsactl: set_controls:1517: maxnumid=15
alsactl: set_controls:1535: result code: 0
alsactl: set_controls:1479: device='hw:0', doit=1
alsactl: set_controls:1491: card-info-id: 'PCH'
alsactl: set_controls:1517: maxnumid=15
alsactl: set_controls:1535: result code: 0
alsactl: set_controls:1479: device='hw:1', doit=0
alsactl: set_controls:1491: card-info-id: 'U0x46d0x9a4'
alsactl: set_controls:1517: maxnumid=3
alsactl: set_controls:1535: result code: 0
alsactl: set_controls:1479: device='hw:1', doit=1
alsactl: set_controls:1491: card-info-id: 'U0x46d0x9a4'
alsactl: set_controls:1517: maxnumid=3
alsactl: set_controls:1535: result code: 0
alsactl: exit code 0



==========================================
            Sound Card Wizard             
==========================================

---------- /etc/asound.conf ---------
defaults.pcm.card 0
defaults.pcm.device 3
-------------------------------------

------------ .retrovolrc ------------
#card=hw:0
-------------------------------------

Advanced Linux Sound Architecture Driver Version k4.4.7.

 0 snd_hda_intel
 1 snd_usb_audio

################################################### cards
 0 [PCH            ]: HDA-Intel - HDA ATI HDMI
                      HDA ATI HDMI at 0xfeb44000 irq 42
 1 [U0x46d0x9a4    ]: USB-Audio - USB Device 0x46d:0x9a4
                      USB Device 0x46d:0x9a4 at usb-0000:00:10.1-2, high speed
###################################################

################################################### aplay -l
card 0: PCH [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
card 0: PCH [HDA ATI HDMI], device 7: HDMI 1 [HDMI 1]
###################################################

################################################### pcm
00-03: HDMI 0 : HDMI 0 : playback 1
00-07: HDMI 1 : HDMI 1 : playback 1
01-00: USB Audio : USB Audio : capture 1
###################################################

################################################### devices
  1:        : sequencer
  2: [ 0]   : control
  3: [ 0- 3]: digital audio playback
  4: [ 0- 7]: digital audio playback
  5: [ 0- 0]: hardware dependent
  6: [ 1]   : control
  7: [ 1- 0]: digital audio capture
 33:        : timer
###################################################



==========================================
          lspci | grep -i audio           
==========================================
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Trinity HDMI Audio Controller
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller (rev 01)

==========================================
     /etc/modprobe.d/alsa-base.conf       
==========================================
# BK got this file from Ubuntu, May 2011.
# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7

# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }

# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2
# Keep HDA HDMI from being loaded as first soundcard
options snd-hda-intel id=PCH,HDMI index=0,1
options snd-hda-intel-hdmi index=-2
options snd-hda-codec-hdmi index=-2
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