No Sound Dell Inspiron 15, 7000 Series

Problems and successes with specific brands/models of computer audio hardware
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Scratty
Posts: 22
Joined: Tue 28 May 2013, 17:40
Location: Florida

No Sound Dell Inspiron 15, 7000 Series

#1 Post by Scratty »

Hi everyone! I just installed TahrPup64 onto my 4gb flash drive and it is working fantastic. Very pleased with it. The only issue I am having however is...theres no sound!

Here is my lspci

Code: Select all

00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
	Subsystem: Dell Device 05f9
	Flags: bus master, fast devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=0c <?>

00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
	Subsystem: Dell Device 05f9
	Flags: bus master, fast devsel, latency 0, IRQ 58
	Memory at d0000000 (64-bit, non-prefetchable) [size=4M]
	Memory at c0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at 4000 [size=64]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 2
	Capabilities: [a4] PCI Advanced Features
	Kernel driver in use: i915

00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
	Subsystem: Dell Device 05f9
	Flags: bus master, fast devsel, latency 0, IRQ 63
	Memory at d0610000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: [50] Power Management version 2
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Kernel driver in use: snd_hda_intel

00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04) (prog-if 30 [XHCI])
	Subsystem: Dell Device 05f9
	Flags: bus master, medium devsel, latency 0, IRQ 57
	Memory at d0600000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [70] Power Management version 2
	Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
	Kernel driver in use: xhci_hcd

00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
	Subsystem: Dell Device 05f9
	Flags: bus master, fast devsel, latency 0, IRQ 11
	Memory at d0619000 (64-bit, non-prefetchable) [size=32]
	Capabilities: [50] Power Management version 3
	Capabilities: [8c] MSI: Enable- Count=1/1 Maskable- 64bit+

00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
	Subsystem: Dell Device 05f9
	Flags: bus master, fast devsel, latency 0, IRQ 62
	Memory at d0614000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: [50] Power Management version 3
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [100] Virtual Channel
	Kernel driver in use: snd_hda_intel

00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	Capabilities: [40] Express Root Port (Slot-), MSI 00
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell Device 05f9
	Capabilities: [a0] Power Management version 3
	Kernel driver in use: pcieport

00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	Memory behind bridge: d0500000-d05fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell Device 05f9
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] #00
	Capabilities: [200] L1 PM Substates
	Kernel driver in use: pcieport

00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
	I/O behind bridge: 00003000-00003fff
	Memory behind bridge: d0400000-d04fffff
	Prefetchable memory behind bridge: 00000000bfb00000-00000000bfbfffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell Device 05f9
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] #00
	Capabilities: [200] L1 PM Substates
	Kernel driver in use: pcieport

00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04) (prog-if 20 [EHCI])
	Subsystem: Dell Device 05f9
	Flags: bus master, medium devsel, latency 0, IRQ 23
	Memory at d061d000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: [50] Power Management version 3
	Capabilities: [58] Debug port: BAR=1 offset=00a0
	Capabilities: [98] PCI Advanced Features
	Kernel driver in use: ehci-pci

00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
	Subsystem: Dell Device 05f9
	Flags: bus master, medium devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=0c <?>
	Kernel driver in use: lpc_ich

00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04) (prog-if 01 [AHCI 1.0])
	Subsystem: Dell Device 05f9
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 56
	I/O ports at 4088 [size=8]
	I/O ports at 4094 [size=4]
	I/O ports at 4080 [size=8]
	I/O ports at 4090 [size=4]
	I/O ports at 4060 [size=32]
	Memory at d061c000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [70] Power Management version 3
	Capabilities: [a8] SATA HBA v1.0
	Kernel driver in use: ahci

00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
	Subsystem: Dell Device 05f9
	Flags: medium devsel, IRQ 18
	Memory at d0618000 (64-bit, non-prefetchable) [size=256]
	I/O ports at efa0 [size=32]

02:00.0 Network controller: Intel Corporation Wireless 7260 (rev 73)
	Subsystem: Intel Corporation Wireless-N 7260
	Flags: bus master, fast devsel, latency 0, IRQ 60
	Memory at d0500000 (64-bit, non-prefetchable) [size=8K]
	Capabilities: [c8] Power Management version 3
	Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [40] Express Endpoint, MSI 00
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Device Serial Number ac-7b-a1-ff-ff-d8-b8-87
	Capabilities: [14c] Latency Tolerance Reporting
	Capabilities: [154] Vendor Specific Information: ID=cafe Rev=1 Len=014 <?>
	Kernel driver in use: iwlwifi

03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5287 (rev 01)
	Subsystem: Dell Device 05f9
	Flags: bus master, fast devsel, latency 0, IRQ 59
	Memory at d0405000 (32-bit, non-prefetchable) [size=4K]
	Expansion ROM at bfb00000 [disabled] [size=64K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 00
	Capabilities: [b0] MSI-X: Enable- Count=1 Masked-
	Capabilities: [d0] Vital Product Data
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00
	Capabilities: [170] Latency Tolerance Reporting
	Capabilities: [178] L1 PM Substates
	Kernel driver in use: rtsx_pci

03:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)
	Subsystem: Dell Device 05f9
	Flags: bus master, fast devsel, latency 0, IRQ 61
	I/O ports at 3000 [size=256]
	Memory at d0404000 (64-bit, non-prefetchable) [size=4K]
	Memory at d0400000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 01
	Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
	Capabilities: [d0] Vital Product Data
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [160] Device Serial Number 01-00-00-00-68-4c-e0-00
	Capabilities: [170] Latency Tolerance Reporting
	Capabilities: [178] L1 PM Substates
	Kernel driver in use: r8169

Any ideas on what I could try?

User avatar
bigpup
Posts: 13886
Joined: Sun 11 Oct 2009, 18:15
Location: S.C. USA

#2 Post by bigpup »

Right click on speaker icon in taskbar.
Select full window.
Make sure PCM is checked and turned up.
Also, anything else that looks like something needed.

menu->Setup->ALSA sound wizard->Multiple Cards
Make sure the actual sound card is selected.

Make sure a manual switch for sound is not turned off.
The things they do not tell you, are usually the clue to solving the problem.
When I was a kid I wanted to be older.... This is not what I expected :shock:
YaPI(any iso installer)

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