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 Forum index » House Training » Users ( For the regulars )
Updating Firefox failed
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don922

Joined: 19 Jan 2008
Posts: 378
Location: The land of 14" monitors

PostPosted: Wed 30 Oct 2013, 11:23    Post subject:  Updating Firefox failed  

I attempted to update Firefox by using Help>About Firefox>Check for Updates. I elected to update and everything seemed to be okay until I restarted the browser and I got the Software Update Failed message - See below.

I ran the killfox command in the terminal and it showed that Firefox was not running. So I again Started Firefox and got the Software Update Failed message.

How do I get the update to take?
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RetroTechGuy


Joined: 15 Dec 2009
Posts: 2666
Location: USA

PostPosted: Thu 31 Oct 2013, 16:09    Post subject: Re: Updating Firefox failed  

don922 wrote:
I attempted to update Firefox by using Help>About Firefox>Check for Updates. I elected to update and everything seemed to be okay until I restarted the browser and I got the Software Update Failed message - See below.

I ran the killfox command in the terminal and it showed that Firefox was not running. So I again Started Firefox and got the Software Update Failed message.

How do I get the update to take?


In the past I repeatedly ran into an issue that Firefox would not check the required disk space to perform an update, attempt to update, then crash (which would disable/break FF).

It may be that they've fixed it so that FF doesn't kill itself. How much spare space do you have in your save file? I've noticed that an upgrade can eat as much as 100MB, for a short time.

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bigpup


Joined: 11 Oct 2009
Posts: 5012
Location: Charleston S.C. USA

PostPosted: Fri 01 Nov 2013, 09:37    Post subject:  

From Firefox web site:

Quote:
Check for updates after restarting the computer

It's possible that another running program or a previous instance of Firefox that did not close properly is interfering with the Firefox update process. This error can also occur if you share your computer with other users, and another user's account is still logged in with Firefox running. The easiest way to resolve such problems is to restart your computer. Once the computer starts up again:

Start Firefox,
At the top of the Firefox window, click on the Help menu.
Select About Firefox. Firefox will begin checking for updates.

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