Puppy Linux Discussion Forum

helarlr · Joined: 04 Aug 2011 Posts: 3

When I try to print to my HP-5500_series printer using Puppy 5.2.5, the printer doesn't print and the job date is one or two days in the future.

rcrsn51 · Posted: Thu 04 Aug 2011, 19:10 Post subject:

1. What is the full model name of your printer?

2. How is it connected?

3. What driver package did you install?

4. What step-by-step installation procedure did you use?

5. How are you doing your testing?

helarlr · Joined: 04 Aug 2011 Posts: 3

1. Full model name of printer: HP Officejet 5510v all-in-one
2. How connected: USB port
3. What driver package: Not sure, perhaps CUPS + Gutenprint v5.2.5
4. What step-by-step installation procedure? Menu (Lower LH corner of desktop)>CUPS printer wizard>Administration>Add printer>hp officejet 5500 series>Continue (I then typed "Studio" as location. The "Connection"=%205500%20series?serial=MY415F12Y396) Continue>Add printer>Set default options
5. Testing= Maintenance>Print test page Result=printer didn't respond Message=hp_officejet_55--_series (Idle, Accepting jobs. Not shared

rcrsn51 · Posted: Fri 05 Aug 2011, 20:13 Post subject:

I looked in Puppy 525 and I couldn't see a Gutenprint driver for your Officejet 5510v. So I suspect you picked some incompatible model by mistake.

You need the hplip_print-3.11.7.pet from here. This is a driver package specifically for HP printers. Look for the Officejet 5500 Series.

You will need to delete your current printer and let CUPS rediscover it.

helarlr · Joined: 04 Aug 2011 Posts: 3

Thanks for the info, rcran51. Your solution worked.