Puppy Linux Discussion Forum

[Lobster]

In a few months Eric (Caneri) will be offering a fast server
with a talk to 'Puppy Expert' facility running on it
A Live help desk

What does that mean?
It means newbies will be offered a new kennel facility
Click a button and talk to someone about Puppy
(using VOIP - Voice Over Internet Protocol)

We do have PSIP in Puppy 4.1 - a VOIP facility
and we have many knowledgeable people

I was supported by BarryK and GuestToo when I started with Puppy
and many other friendly kennel members
We all need
help with new computing directions and software . . .

I am not sure how this will all work out but Eric writes:

"The one thing is, we need "Operators" to answer help requests."

So please register your availability here and we can start
putting a wiki page together and developing the service

It is also possible that we might be able
to link to a voluntary 'tip' facility
where newbies can pay for any advice
on a voluntary basis to our volunteers.

[darrelljon]

Would it be possible for Puppy users willing to help others over VOIP if contact details were posted NOW?
I'm not sure if organisation is needed?

[alienjeff]

[Lobster]

[darrelljon]

Whatever happened to this?

[Lobster]

A help desk would be great
Eric is busy farming

I can not get a mic to work with my set up
maybe with the Eeepc . . . m m m . . .

IRC now seems a friendly place to get advice.
Some very knowledgeable people there.
(Just click on Chat)

Skype is in Quickpet
Maybe we could try again?

[shariebeth]

[Lobster]

I expect IRC to be friendly as long as knowledgeable people
go there and are friendly and repectful or set up alternatives
that are enabled in this way.

What solution are you offering?

[shariebeth]

I am curious why people who have nothing to do with the channel or want nothing to do with the channel are still running the channel or making decisions about it. Sitting afk for days on end or making 5 minute appearances to op a 2 week old newcomer REALLY doesn't strike me as the best solution. No ops in the channel isn't very useful either.

The problem is no different than it has ever been. The "solutions" so far provided by those in charge have done nothing other than alienate the real helpers who have the real knowledge and spend or have spent significant amounts of time there helping.
Why haven't Rupp, samedog, Iguleder, and BigMike been opped? Why are none of the official representatives of puppy in there helping regularly? I don't see any of you who complain about the channel doing ANYTHING in there.
I do see a lot of strange inexplicable biased favoritism that alienates the people who have dedicated literally years to Puppy. If I see it and it angers me, imagine how they feel.

I've said this many times: you are wasting a valuable resource.

The solution:
Either put somebody in charge who gives a damn and can run it correctly, or close down the channel.

[Lobster]

[shariebeth]

[Lobster]

[shariebeth]

I think at this point it is J_Rey who needs to be responding. He needs to address the issues presented and he needs to correct a few things.
If he is unwilling or unable to do so, I think #p should be pulled out of all of the distro releases and a new puppy linux channel should be created that is not included in any distro, at least until it has proven to be stable and better run.
It should remain with freenode in my opinion, because most users find need of the other help channels that are located on this network.

As to who should|would|could start a new one? I think that will sort itself out naturally. I expect a few channels would start up and it would end up being a survival of the fittest.
What users will define as "fit" remains to be seen.

The problem with starting a new channel currently, is that new users are still being sent into #p. Willing, active, and experienced helpers would be divided and there simply are not enough for that.

Also a note for anyone reading who IS involved with #p on any level...off-topic chat most definitely should be allowed. It is what keeps the helpers interested and active in the channel for when users do come in. Disallow that and your helpers will become bored and leave (or go afk). That simple.

[tlchost]