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The time now is Mon 09 Dec 2019, 13:10
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 Forum index » Taking the Puppy out for a walk » Misc
I don't receive notifications from the forum.
Moderators: Flash, JohnMurga
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MrAccident

Joined: 31 Mar 2014
Posts: 293

PostPosted: Fri 26 Jan 2018, 12:48    Post subject:  

In the help-forum - they gave me this link - https://support.google.com/mail/answer/6596?rd=3&vid=0-48781808248-1516985059947&visit_id=1-636525816888079387-110283027
...and said:
Quote:
As you are having problems receiving mail from a specific sender, send them the "delayed mails" troubleshooter.
Generally, when users are having difficulty receiving mails from just one sender, the issue lies with the sender's domain.
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Flash
Official Dog Handler


Joined: 04 May 2005
Posts: 13389
Location: Arizona USA

PostPosted: Sat 27 Jan 2018, 00:58    Post subject:  

Meaning what, exactly? Why do I always get notifications?
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MrAccident

Joined: 31 Mar 2014
Posts: 293

PostPosted: Sat 27 Jan 2018, 08:51    Post subject:  

Flash - I asked. You have Gmail, right?
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Flash
Official Dog Handler


Joined: 04 May 2005
Posts: 13389
Location: Arizona USA

PostPosted: Sun 28 Jan 2018, 09:08    Post subject:  

Yes, and as far as I know I've always gotten notifications. I have to be careful to uncheck the "Notify me" box so my email isn't full of notifications from the forum. I never did any sort of configuring to gmail to get notifications, they just came, sometimes unbidden.
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vektor_alian

Joined: 20 Feb 2018
Posts: 31

PostPosted: Tue 20 Feb 2018, 21:21    Post subject:  

Vic here...

I tried two gmail accts and no joy.

Switched to a real email acct and "Wallah" . I am somebody!

I love this forum and Puppy, not in that order.

Vic
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MrAccident

Joined: 31 Mar 2014
Posts: 293

PostPosted: Wed 21 Feb 2018, 04:12    Post subject:  

Vic - believe in yourself; I always have.
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Flash
Official Dog Handler


Joined: 04 May 2005
Posts: 13389
Location: Arizona USA

PostPosted: Fri 30 Aug 2019, 22:45    Post subject:  

Okay, I have some new information. A possible clue.

Forum member tuxtoo sent me a PM in which he mentioned that notifications stopped after he changed his email address in the forum. We PM'd back and forth, trying to figure out what, if anything, could be done. He decided to change his email address back to the one he used when he enrolled in the forum. So he did and now he's getting notifications again.

Has anyone else changed their email address and the forum quit sending notifications? If anyone has, and can change back to their old email address, give it a try and let us know if the notifications resume.
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greengeek


Joined: 20 Jul 2010
Posts: 5624
Location: Republic of Novo Zelande

PostPosted: Sat 31 Aug 2019, 02:25    Post subject:  

Hi Flash, I just tried changing my profile details to a different email address in order to test your theory and had a bit of trouble so I thought I would explain it here just in case anyone else has a similar issue:

For a while it looked as if I was permanently locked out of the forum.

Here is what happened:

- I updated my profile with a new email address.
- Forum logged me out immediately
- Tried to sign in again immediately but the forum said "you have specified an incorrect or inactive username or an invalid password"
- Went to my new email inbox but there was no sign of murga email - but then i found it in "junk box"
- I read the murga email and it said "click link to reactivate" so i clicked on the link.
- Tried to log in but it still said inactive account.
- Tried "i forgot my password" - just in case this might help, but it said "password cant be retrieved as your account is inactive. Contact administrator"

- Went back into the murga email and clicked the reactivation link again - but still no joy.

- Then turned off adblocking and clicked the reactivation link again and it told me that the reactivation was successful.

Whew!! Made it back.

I will now wait and see if I get any notifications to my new email address.
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greengeek


Joined: 20 Jul 2010
Posts: 5624
Location: Republic of Novo Zelande

PostPosted: Sun 01 Sep 2019, 01:31    Post subject:  

Just a bit more info -

After changing my email address I am still receiving forum emails. (thats a good thing !!)

However they go straight to a "Junk" folder. This is not the same as the Trash folder - it's just the name my new email host gives to the folder for "emails on hold". These emails never appear in my inbox and the email host never highlights the fact that they have hidden some emails - I have to manually look for them.

As far as I can tell they also do not offer any way that I can highlight the murga sending address as an accepted sender (except by adding that sender to my address book - which I will not do because I never create address books - they are a sure way to infect other users...)

I had a look at the settings for this email host and this image shows how they define junk:
(maybe some Puppians are not seeing incoming forum emails because their providers are acting on similar rules??)
Junk_rules.jpg
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Junk_rules.jpg

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