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 Forum index » Advanced Topics » Hardware » Networking » Wireless
Intel a370 rev 10 wireless not functioning
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brewfest

Joined: 15 Feb 2019
Posts: 3

PostPosted: Fri 15 Feb 2019, 08:06    Post subject:  Intel a370 rev 10 wireless not functioning
Subject description: The Intel a370 rev10 chipset doesn't appear to have a working driver in xenialpup 7.5
 

Sorry in advance for for the newbieness of my problem!
I have a pretty new laptop being the Dell G3 3579 and I am having trouble getting the wireless extension to be recognized. I have looked through a few forum posts and saw that running lspci detects a networking card from intel of "a370 rev 10". looking further into the matter finds that other linux (flavors?) also have a problem getting the device to run and actually pick up wireless networks or be properly detected. This post says that the linux kernel is simply not up to date enough to identify the device, and seeing as xenialpup was released in 2017 and the linux mint problem was in 2018, I imagine my issue is related.

Either I am completely wrong and have overlooked something, or I need to know how to update the kernel (if possible) or just fix the wireless in general. Any help is appreciated and don't be afraid to talk to me like I'm stupid because I probably am.
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666philb


Joined: 07 Feb 2010
Posts: 3477
Location: wales

PostPosted: Fri 15 Feb 2019, 12:06    Post subject: Re: Intel a370 rev 10 wireless not functioning
Subject description: The Intel a370 rev10 chipset doesn't appear to have a working driver in xenialpup 7.5
 

brewfest wrote:
Sorry in advance for for the newbieness of my problem!
I have a pretty new laptop being the Dell G3 3579 and I am having trouble getting the wireless extension to be recognized. I have looked through a few forum posts and saw that running lspci detects a networking card from intel of "a370 rev 10". looking further into the matter finds that other linux (flavors?) also have a problem getting the device to run and actually pick up wireless networks or be properly detected. This post says that the linux kernel is simply not up to date enough to identify the device, and seeing as xenialpup was released in 2017 and the linux mint problem was in 2018, I imagine my issue is related.

Either I am completely wrong and have overlooked something, or I need to know how to update the kernel (if possible) or just fix the wireless in general. Any help is appreciated and don't be afraid to talk to me like I'm stupid because I probably am.


hi brewfest,
maybe try bionicpup as it has a newer kernel http://murga-linux.com/puppy/viewtopic.php?t=114311

_________________
Bionicpup64 built with bionic beaver packages http://murga-linux.com/puppy/viewtopic.php?t=114311
Xenialpup64, built with xenial xerus packages http://murga-linux.com/puppy/viewtopic.php?t=107331
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bigpup


Joined: 11 Oct 2009
Posts: 12581
Location: S.C. USA

PostPosted: Fri 15 Feb 2019, 13:01    Post subject:  

Also make sure the wifi is actually turned on.
Laptops usually have a off/on switch for wifi.
Puppy Linux does not automatically turn wifi on if it is turned off.

The manual says this to turn wifi on/off:
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_________________
The things they do not tell you, are usually the clue to solving the problem.
When I was a kid I wanted to be older.... This is not what I expected Shocked
YaPI(any iso installer) http://www.murga-linux.com/puppy/viewtopic.php?t=107601
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brewfest

Joined: 15 Feb 2019
Posts: 3

PostPosted: Fri 15 Feb 2019, 16:03    Post subject:  

bionicpup does indeed work! sadly to say though trying to start/restart with fn+prt scrn did nothing for xenialpup. I have run into a new problem with networking however, as where I go to school requires me to "log in" to the wireless. I'm not sure how to explain it, as it isn't a popup or anything, it is just there. on my phone I have to provide an "identity", being my school username, and the network password being my school password. It is using something called PEAP without a CA certificate. I really don't know what any of this means, but I can't for the life of me figure out how to connect to it on puppy by providing the necessary fields.
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bigpup


Joined: 11 Oct 2009
Posts: 12581
Location: S.C. USA

PostPosted: Sat 16 Feb 2019, 09:46    Post subject:  

When you do a connection setup, that is saved as the default setup.
When you boot, it automatically uses that setup.

If you try to connect at some other location.
You have to make a setup for that location.

menu>Setup>Internet Connection Wizard>Wired or wireless LAN>Network Wizard

See if it will provide what you need. It offers a lot of options.

Anyone at this school that could give you help.

_________________
The things they do not tell you, are usually the clue to solving the problem.
When I was a kid I wanted to be older.... This is not what I expected Shocked
YaPI(any iso installer) http://www.murga-linux.com/puppy/viewtopic.php?t=107601
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brewfest

Joined: 15 Feb 2019
Posts: 3

PostPosted: Sun 17 Feb 2019, 12:39    Post subject:  

I fixed the connectivity issue! the problem was that the networks were using eduroam and I needed a piece of software built to handle it. I used PWF and simply typed in the required information. worked instantly.
Thanks for the help!
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