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 Forum index » Advanced Topics » Puppy Projects
unable to open browser or help function in Xenialpup
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asbakker

Joined: 03 Sep 2018
Posts: 1

PostPosted: Mon 03 Sep 2018, 16:56    Post subject:  unable to open browser or help function in Xenialpup  

hey all

recently I installed Xenialpup 7.5 on a desktop computer via usb boot. All seemed fine unless being unable to open some applications. e.g. When clicking on the browser nothing happens, same with help button and some other apps. My Internet connection seems fine though.
Can anyone relate to this problem or help me to fix it?
thx
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a_salty_dogg


Joined: 15 Dec 2013
Posts: 137

PostPosted: Mon 03 Sep 2018, 17:56    Post subject:  

Welcome asbakker, couple of questions first:

What are your machine's specs; CPU, RAM, etc?

Have you previously run an earlier Puppy successfully on it?

Did you check the ISO you downloaded against its MD5 hash sum to make certain it was a good download?

Was the ISO the correct architecture to suit your machine, i.e. 32bit/64bit?

I had a similar experience years ago when trying to run Tahr on my ancient, far too underpowered, AMD desktop... booted fine to the welcome screen from live CD, but then trying to load any programs or create a savefile was just too much for it. (Precise and Wary ran fine on the same comp.)
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bigpup


Joined: 11 Oct 2009
Posts: 11257
Location: Charleston S.C. USA

PostPosted: Mon 03 Sep 2018, 23:20    Post subject:  

How did you actually do the install of Xenialpup 7.5?
Details?
Does sound like a bad install and or download of the Xenialpup 7.5 iso.

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I have found, in trying to help people, that the things they do not tell you, are usually the clue to solving the problem.
When I was a kid I wanted to be older.... This is not what I expected Shocked
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musher0

Joined: 04 Jan 2009
Posts: 12965
Location: Gatineau (Qc), Canada

PostPosted: Tue 04 Sep 2018, 02:18    Post subject:  

Hello asbakker.

Welcome to the kennels!

My version of xenialPup-7.5 from last February comes with the Palemoon
browser.

Could you please open a console and type
Code:
ls /opt/palemoon/palemoon
and tell us the result?
If you get the answer
"palemoon"
or
"/opt/palemoon/palemoon",
you should be good to go.

If you get some positive answer above, with the ROX-Filer, enter the
/opt/palemoon directory and double-click on the executable "palemoon" in
that directory. Is something happening?

It may take a couple of seconds since this will be a first run, and
the palemoon browser needs to create its caches.

Keep us posted?

If the above works, it means that your desktop link for the browser is
broken somehow. Not a big deal at all to repair, it will be a simple
highlight and drag operation, but please report your results first? Thanks.

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musher0
~~~~~~~~~~
Je suis né pour aimer et non pas pour haïr. (Sophocle) /
I was born to love and not to hate. (Sophocles)
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musher0

Joined: 04 Jan 2009
Posts: 12965
Location: Gatineau (Qc), Canada

PostPosted: Tue 04 Sep 2018, 18:29    Post subject:  

Add'l info:

Your Help button is probably not responding because it calls a help page in
html shown by the browser. Browser not accessible = no help page
accessible: this would explain that.

As for any other button not responding, that is stange. At the very least you
should get radky's famous "Default Applications Chooser" panel. This panel
is unique to Puppy, AFAIK.

In that panel, you can define the default application (i.e. the application you
prefer to work with) for spreadsheet, painter, editor, wordprocessor, and so
on.

Perhaps have a look at the sizes of the defaultSomething scripts in
/usr/local/bin, and then maybe look inside them with the "more" or the
"less" utilities (these "reader" utilities do exist in Linux, they are not a play
on words) to see if they are correct.

E.g.
-- you open a console in /usr/local/bin
-- you type
Code:
ls -Algo defaultbrowser
to get a line of statistics about the file. The size of the file should be more
or less in the middle of the line (3rd field, actually).
-- then you type
Code:
more defaultbrowser
This will let you look inside the script. (Please see attached illustration.)
If no specific app is defined in this script, you should see a generic line
saying "puppyapps" (aka Default Applications Chooser, as mentioned above).

IHTH. BFN.
DefaultAppsChooser.jpg
 Description   Partial layout of Radky's Default Applications Chooser.
 Filesize   116.94 KB
 Viewed   81 Time(s)

DefaultAppsChooser.jpg

You-should-get-something-like-this.jpg
 Description   
 Filesize   88.32 KB
 Viewed   80 Time(s)

You-should-get-something-like-this.jpg


_________________
musher0
~~~~~~~~~~
Je suis né pour aimer et non pas pour haïr. (Sophocle) /
I was born to love and not to hate. (Sophocles)
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